Susan Rardin, M.A., F-AAA received her undergraduate degree in speech and hearing sciences and graduate degree in audiology from Indiana University-Bloomington. She has 27 years of audiology experience, including 20 years with a practicing ear, nose and throat specialist. She is licensed by the State of Indiana and certified by the American Board of Audiology.
She currently serves as a board member and audiology consultant for Katie’s Hear to Help Foundation.
What are our patients saying? Check out the video and statements below for real stories from real clients.
“Susan provided expert service to ensure I found the perfect set of hearing aids. She spent a tremendous amount of time with various models and settings and did not settle for anything less than perfect! She made what could have been a very difficult transition one of the best experiences imaginable. Thank you, Susan!” ~ Marilyn
“I first met Susan at the office of an ENT physician before she opened her own practice. She has given excellent service, information, and guidance, and she has been a pleasure to work with. My business with Susan has been well worth the investment.” ~ R.R., Indianapolis, IN
“Susan is exceedingly knowledgeable and great at tracking my progress and finding solutions. She is up-to-date on current events in the field of audiology and hearing technology. She is prompt, professional, caring, and personable… I can’t say enough about her services and about her personally!” ~ A.M., Indianapolis, IN
“I like their customer service, prompt service, very helpful. Keep up the good work.” ~ M.A., Indianapolis, IN
“I like the attentiveness and clear explanations. There is no pressure to purchase. They have concern for the patient. They have exceptional expertise.” ~ B.W.
“As a parent of a hearing impaired child, Susan is patient, understanding and always eager to listen, help, and work around our schedule. She always has time and makes time for us. She has stayed late to accommodate our two-hour drive to her office.” ~ M.R., Walton, IN
“Very professional and caring.” ~ J.B., Logansport, IN
“I liked the personal attention that ensured the best outcome for my hearing loss. They were very sincere, flexible, and accommodating. They truly engage in the well-being of every patient they serve.” ~ N. G., Carmel, IN
“Hi Susan, just a word of thanks for taking such good care of Nola. She has remarked several times about the thoroughness of the evaluation, the fitting, and the instructions you gave. I know you made some financial concession as well, and again, we are grateful.” ~ Neil
“Susan is fabulous. She has been fitting my hearing aids for 15+ years. I wear them comfortably and they work well. She is infinitely patient to be sure I hear the best that I possibly can.” ~ Marcia L.
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